SLMPD and CMS: A Collaborative Relationship.
Community Mediation Services of St. Louis has developed a collaborative relationship with the St. Louis Metropolitan Police Department to provide police citizen mediation services as a method of addressing citizen complaints against police officers. Police citizen mediation offers a win-win opportunity for citizens to discuss concerns directly with police officers, and for officers to respond directly to citizen complaints in a formal, confidential setting. Officers can learn and improve from non-ideal experiences without the matter being put through an often impersonal and arbitrary disciplinary process. In most experiences, Police-Citizen Mediation has yielded greater understanding and trust between citizens and the police department.
Police Citizen Mediation is Attractive to Citizens
Police Citizen Mediation Benefits Officers
The opportunity for safe and open communications, combined with the opportunity to have complaints addressed in a more efficient manner, improves police citizen relations. At some point in each mediation, barriers of structure, discipline, and policy break down as citizen and officer begin to talk to each other in the same language. It helps police officers and community members find ways to collaborate and recognize that they are working together, rather than treat each other as adversaries.